Tenant Wants to Auction Unit
We are having an auction this week and one of our regular tenants would like to add his unit to the auction. He will give us a percentage of the final amount that the unit sells for. We are wondering...
View ArticleAuction of Gun Unit
Are there any rules or concerns we should be aware of when auctioning units with shotguns or other firearms that have been stored in the unit?
View ArticleTenant Insurance
We recently started requiring tenants at all 4 of our facilities to provide proof of insurance or purchase it from our insurance partner. Since starting we have done very well signing up new renters...
View Articlelegality of tenant on property during their auction??
We are in Florida (in case law is different in other states) Would like the correct answer to this question. An auction is listed as a "public" auction. Does the tenant being auctioned have a right to...
View ArticleDitch Onsite Lien Sale for Online Sale?
Hi all! I have been debating with myself to approach my owner with eliminating the hassle of onsite Lien Sale in favor of an Online Auction site. I have been here going on 3 years and we now have 6...
View ArticleDead tenants, what to do in SC?
I have a unit rented to a man who died. His secondary contact was his wife who also died shortly after. Both died within the same month. When the unit was past due we called the contact phone # and the...
View ArticleNew Indiana late fees....20% compounded monthly ?
Hi, Just doing some surfing and found this change to the Indiana statute concerning late fees. Wow, we can charge the 'greater of', $20 per month or 20% of amount owed for late fees. Sec. 11.5. For...
View ArticleHow would you handle- evicted tenant /denied access to remove items
Tenant and friend have unit ( in California) together at another storage company. One of the two violated no skateboarding rule. The other tenant was told by site employees to remove the violator from...
View ArticleNeed Advice for Post-Lien Units
Hi Everyone, I have a question, that is very generic, but was unable to find the answer for. We currently have a few units that were unsuccessful during lien sale. By unsuccessful, I mean that there...
View Articlecharge for newspaper ad
the fill in the blank charge for a legal ad and time involved, etc. for publishing a legal ad in the newspaper on our lease is $75.... what do some of you charge the tenant after seizure of unit for...
View ArticleAuction Timing for Expering SCRA Protection
Hello, I have a customer who is currently 6 months delinquent. The customer was active duty military but retired on Nov 25, 2016. If I am not mistaken, SCRA protection ends 3 months (90 days?) after...
View ArticleContractors Units
Any ideas on having a separate building , that would house only contractors specifically? And in these units the contractor would be able to do minor work? How is that handled legally and with...
View ArticleNeed some direction.
My boss decided he wanted to get into the self-storage business and put me in charge of managing them. I have no experience and am lost at where to start. The business is a start up not one that was...
View ArticleWhat are the steps for non-paying customer?
I am working on creating documentation and policies for a new facility that I have been put in charge. I have no experience in the self-storage business. I know there is a certain process you must go...
View ArticleValue of property?
Hello, Does anyone know if the lease for the state of Arizona needs to have the tenant declare the value of what they are storing? Some leases read: Tenant agrees that in no event shall the total value...
View ArticleTenants with no contract
Good morning all you HAPPY people. Need some advice on selling a unit when the tenant has no contract on file. The last year or so of the pervious manger, he kind of had the "F-it's" and moved a lot of...
View ArticleCustomer insurance: StorSmart, MiniCo, other?
I currently don't offer any kind of insurance coverage to my customers, but I'd like to start. I'm not looking to make money on it, I just want to offer it. You know, like just the brochures and forms....
View ArticleAdding to or Changing lease
I have been given the opportunity to add to or change my lease a little. I have seen some things on here where people stated that a certain something is in their lease and I have tried to go back and...
View ArticleBusiness Structures: LLC or S-Corp?
Alright owners/managers, let's hear it: Is your storage facility held in an LLC, S-Corp, or some other business structure? What are your reasons for your choice? LLC seems to be the most popular. (In...
View ArticleDocuments for Boat / RV Storage
I just bought a new facility for boat/ RV/ trailer storage. The previous owner required very little documentation. We are currently trying to get everyone on a contract and get documents from them. We...
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